Refund and Return Policy

We offer a 60 day return policy on purchases. We will refund the total of the items returned in your order, less shipping costs each way. 

Items should be returned in the original product packaging with the packing slip included.

You have a right to cancel a contract at any time within fourteen (14) calendar days, beginning on the day after you received the product(s) without giving a reason. In this case, you will receive a full refund of the price paid for the product. If you cancel this contract, we will reimburse to you all payments received, including the costs of delivery. We will make the reimbursement without undue delay, and not later than fourteen (14) days after the day on which we are informed about your decision to cancel the contract. To exercise your rights to cancel a contract, please email Customer Service at customerservice@foldbit.co.uk

Epic!! How did you break it? We want to know so that we can make it stronger. Email customerservice@foldbit.co.uk telling us what happened and a pic so we can have a look. We will  send out a replacement part once you have paid the shipping cost. This does not cover damage to, or loss of the bits.